Trust Us with Your Information
1. Privacy Statement
Above Deck Hobbies & Games is committed to respecting and protecting your privacy. We have structured our Web site so that, in general, you can visit Above Deck Hobbies & Games on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your contact/client relationship with Above Deck Hobbies & Games.
3. What we collect
On Above Deck Hobbies & Games web site, you can subscribe to different events and seminars, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and some preference information.
In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your professional interests, demographics and more detailed contact preferences.
4. How we use it
Above Deck Hobbies & Games uses your information to better understand your needs and provide you with better service, whether as a visitor of the firm, contact or client. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.
5. Who we share it with
Above Deck Hobbies & Games will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law.
Above Deck Hobbies & Games will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.
7. Accuracy & Access
Above Deck Hobbies & Games strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. To opt-out of Above Deck Hobbies & Games, provide your name, email and/or address and relevant information about subscriptions or registrations you may have with Above Deck Hobbies & Games.
Above Deck Hobbies & Games is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data.
9. Refund Policy
You are entitled to return a product if you believe that there is a problem. You are generally responsible for returning the product if it can be posted or easily returned. You are entitled to recover reasonable postage or transportation costs from the business if the product is confirmed to have a problem, so keep your receipts.
When a product is too large, too heavy or too difficult to remove, the business is responsible for paying the shipping costs or collecting the product within a reasonable time of being notified of the problem. Examples include:
a wide screen TV
an extension ladder stuck in the extended position
a product that has been subsequently installed, like a stove or a dishwasher.
You do not have to return products in the original packaging in order to get a refund.
If the product is found not to have a problem, you may be required to pay the transport or inspection costs. An estimate of these costs should be provided to you before the product is collected, and the costs must not be inflated in an attempt to deter you from pursuing your claims. All change of mind refunds will incur a 15% cancellation fee.